Housing • Homeless Hotline • Shelter
The 24-hour hotline provides information and resources to homeless individuals in the State of Illinois. Those who find themselves homeless in Chicago can call 311 to request information about shelters in the city.
- For homeless individuals in Illinois.
- This service is free
How to Apply
Individuals living in Chicago should call 311 for assistance with emergency housing, and individuals living outside the city but within the state of Illinois should call 800-654-8595 for information and resources.
It is important to provide as much information as possible to the operator so that the he/she can accurately assist as quickly and efficiently as possible.