DFSS’ six Community Service Centers are open from 9:00am-5:00pm, Monday-Friday. City residents who need assistance can drop in or schedule an appointment in advance.

DFSS Community Service Centers help individuals and families in need access a wide range of resources from shelter, food and clothing to domestic violence assistance, job training/placement and prisoner re-entry. Clients can get information about rental, utility and other financial assistance programs. The facilities serve as Warming and Cooling Centers during periods of extreme weather.

Visitors participate in an initial assessment to identify their needs. Some basic services can be provided immediately. Clients with multiple or complex issues are assigned a case worker.

DFSS case workers are trained specialists who work with clients on-going. They help individuals set personal goals and develop plans to achieve them. A case worker can refer clients to specialized services in the community.